Who we are

Shadow Crown Services Ltd: Trading as Shadow Crown and or Shadow Crown Ltd was brought to life around March 2009 and registered for Incorporation by January 2017.  Our main/permanent website address is, https://shadow-crown.co.uk or https://www.shadow-crown.co.uk.

What personal data we collect and why we collect it

Comments

We don’t allow comments on this site, although we may from time to time ask you personally for your opinion and then utilise such feedback as a testimonial; however, this is what our external media portals are for.  If you choose to leave comments there, we only use this data to a. assist in the development of your experience with us, and b. use as an approved testimonial.

Media

As with comments, this sites capability to store your images have been turned off.  If you do upload images anywhere, they will be to our external medium, additionally, you should avoid uploading images with embedded location data (EXIF GPS) included and or images of other people with their consent.  We cannot accept any responsibility; however, we will respond to any claims and requirements/requests for them to be removed.

Contact forms

The contact form we use only collects the basic information to assist us with understanding our audience through the demographics set out in the form.  As well as wanting to understand/identify more of our audiences needs, the information is also for your security based on a. knowing who you are and b. the types of products and or services being used.  This is only for Shadow Crown Services Benefit to improved its Conditions and Capabilities; we do not sell your information on to anyone else.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices.  Login cookies last for two days, and screen options cookies last for a year.  If you select “Remember Me”, your login will persist for two weeks.  If you log out of your account, the login cookies will be removed. If you edit or publish an article, an additional cookie will be saved in your browser.  This cookie includes no personal data and simply indicates the post ID of the article you just edited.  It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.  For example,

• Twitter
• HMRC
• Google Maps
• Facebook
• Youtube

Analytics

We monitor our website traffic through Google Analytics to ensure we are targeting the right audience; however and again, this is for the benefit of Shadow Crown Services and its progress to be able to bring a better quality of product/service, all data is not sold to any party, and stored on external public servers which can be removed/deleted at any time.

Who we share your data with

We are not affiliated with any third parties.  We have no intention of sharing your data with any other party.  Your data, or any data, we have relating to you on our own servers stays with us, and is only kept to maintain your presence with us.  However, we can not wholly account for third party sites such as; facebook, twitter, youtube, etc.

How long we retain your data

If you leave a comment, be it here or any other third party social media site, the comment and its metadata are retained indefinitely.  This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. The only registration data we have relating to yourself is information relating to your purchase – if one ws made, we store this personal information as a private (non-publicly displayed) profile, which will assist you further for any future purchases.  If you wish to see, edit, or delete your personal information at any time, please contact Shadow Crown Services and we’ll make this accessible to you.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.  You can also request that we erase any personal data we hold about you.  This does not include any data we are obliged to keep for administrative, legal, and or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service, otherwise, any third party you sign up to will hold your account details and will check it on their servers as part of their Privacy Policy.

Contact Information

If you have any questions or concerns about the information we hold about yourselves, or any other matter relating this Privacy Policy, you may either write to us or, use the email address provided here: Shadow Crown Services Red post, Launcells Bude Cornwall UK EX23 9NW email: support@shadow-crown.co.uk

Additional information

How we protect your data

While we try to maintain this data safely and securely, we also suggest you ensure any passwords used are long enough and random enough to make it difficult for others to retrieve.

• Databases are encrypted on a PHP/SQL servers.
• Shadow Crown Services website utilises a firewall, anti-spam, and mallware protection system.
• Our site is secured with a 2048 bit SSL Certificate for additional security.

We are always trying to evolve our site security to ensure the level of peace in mind for all involved.

What data breach procedures we have in place

As an automated decision-making process over your data, if we are holding any of your personal information due to account activation with us,

• Your passwords will be automatically changed for you
• Then you’ll be informed of the change and what

Industry regulatory disclosure requirements

• Shadow Crown Services Ltd is a, Limited Liability Company, registered through and with Companies House.
• We are a Social Enterprise, working under the Slogan of, “Betterment is our Name”.
• Shadow Crown Services is also a project in progress
• We also operate on grades of transparence, with full transparencey being when a project has reached completion, but no personally identifiable information will be given.
• We endeavour to provide both a product and service and may offer both either singularly or together as a package deal.
• We do not Store Financial data on this server.

If you have any further questions, please feel free to contact us on the email address provided above.